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True customer service like I received is hard to find!!!! | Falcone Automotive Review

Last updated 7 years ago

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  • Admittedly, I am very difficult to please. When I knew that my previous car was not going to be with me much longer, I began my search. I had been thinking about a VW, and I was pleased at the selection offered by Falcone. I was easily able to navigate your website, where I did my pre-shopping. Once I found a car I was really interested in, I sent an email. Steve Lloyd messaged me back almost immediately, and was very patient as I made time to take off from work, so that I could actually see the vehicle. We e-mailed back and forth as I asked questions, which I truly appreciate him taking the time to answer! In the end, I came in on a Tuesday, drove the car, made a deal, and bought the car! Came back on Thursday, my Jetta was ready, did the paperwork, and I was on my way! Truly, a very pleasant experience! Steve Lloyd was awesome, and I was certainly impressed with Falcone VW! I LOVE my car, and I will be back when I am ready for a new one! Keep up the good work! True customer service like I received is hard to find!!!!! THANK YOU FOR EVERYTHING!! :)

    Darren M.

Specializing in Volkswagen, Subaru and Saab, Falcone Automotive in Indianapolis provides quality automobiles at quality prices. Call (317) 263-0002 to speak with a representative.


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