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Examining the Falcone Promise and What it Means for You

Last updated 6 years ago

At Falcone Automotive, we promise that when you are shopping for a new car or getting your car serviced with us, you will be provided with the highest level of automotive customer service in Indianapolis. Keep reading to find out what this means for you.

A Service Oriented Experience

At Falcone Automotive, we want you to feel absolutely comfortable shopping at our dealership or bringing your new or used car into our service center. Bob Falcone, the owner of falcone Automotive, is a master technician and did not come up through sales. So unlike other dealerships, which concentrate on making a profit above all else, our dealerships aim to deliver superior customer service. That’s why, when you come to Falcone Automotive, we won’t ever charge you dealer fees, or put you in a high-pressure sales environment.

The Latest Service Techniques

Our Saab, Volkswagen, and Subaru dealerships receive regular service bulletins from the manufacturers, allowing us to give you the most up-to-date service available. For instance, Subaru engineers might post a bulletin saying that a particular technique or component is better than what is currently being used. In light of this information, we take immediate action to ensure that all of the cars that come to our service centers are serviced with the most recent techniques. Independent shops don’t receive these bulletins, and so they simply can’t compare.

We Care About Your Car

If you trust in us and build a history of maintenance at one of our dealerships, we might be able to have your repair taken care of (up to $1,500) past your warranty expiration date. One reason for this is because we often end up buying these cars back as a trade-in from our customers who decide to upgrade. We want all of our pre-owned cars to be of the highest quality, so taking care of your vehicle is a great investment for all involved.

Come to Falcone Automotive today to experience the Falcone Promise firsthand. If there’s anything we can help you with, feel welcome to contact us at (317) 263-0002 or visit us online.


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  • Hours:

  • 9:00 AM to 6:00 PM Monday
  • 9:00 AM to 7:00 PM Tuesday
  • 9:00 AM to 6:00 PM Wednesday
  • 9:00 AM to 7:00 PM Thursday
  • 9:00 AM to 6:00 PM Friday
  • 10:00 AM to 5:00 PM Saturday


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